Privacy Policy

Effective Date: 01/01/2020

Retrospective Wellness Group (“RWG,” “we,” “our,” or “us”) was founded in 2020, at the height of a global health crisis, with a mission rooted in resilience, compassion, and purpose. What began as a response to unprecedented challenges quickly evolved into a powerful movement to reimagine behavioral healthcare and support for providers. Since then, RWG has established itself as a trusted leader in bridging the gap between high-quality clinical services and operational excellence for provider agencies.

We specialize in psychotherapy, medication management, case management, and targeted case management, offering personalized, evidence-based care tailored to meet both immediate mental health needs and long-term goals for stability and growth. Our approach centers on cultural responsiveness, trauma-informed care, and collaborative healing, ensuring each client receives support that is not only effective but also affirming.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our services, including but not limited to our website, wellness tools, surveys, assessments, and clinical care offerings (collectively, the “Services”).

1. Information We Collect

a. Personal Information:

Name, contact details, date of birth, and other identifiers (when provided).
Insurance information or billing details (if applicable for clinical services).
Health history or intake form responses.

b. Wellness & Clinical Data:

Responses to wellness assessments, reflective tools, or therapeutic exercises.
Clinical notes, diagnoses, medication history, and care plans (where applicable).
Self-reported emotional states or mental health data.

c. Technical Information:

IP address, browser type, device information, access times, and interaction data (collected via cookies or analytics tools).

2. How We Use Your Information

We use the information we collect to:

Provide high-quality clinical and wellness services.
Deliver personalized care and track treatment progress.
Facilitate communication with clients and care teams.
Send wellness reflections, insights, or assessment results (with consent).
Conduct internal research, evaluation, and quality improvement (using de-identified or aggregated data).

3. Sharing Your Information

We do not sell your information. Your data may be shared only in the following ways:

Authorized Providers or Staff involved in your care.
Service Partners (e.g., labs, billing services, or IT providers) are bound by strict confidentiality agreements.
Legal or Ethical Obligations when disclosure is required to comply with the law or protect individuals from harm.
Anonymized Data for reporting, research, or program development.

4. Data Security

We employ industry-standard security measures—technical, administrative, and physical—to protect your information. While no system is 100% secure, we are committed to safeguarding your data with the highest level of care and discretion.

5. Your Rights and Choices

You have rights regarding your information, including:

Access & Correction: You may request to view or update your personal information.
Confidential Communication: You may request communications be sent to alternative addresses or formats.
Opt-Out: You may opt out of receiving non-essential emails or surveys.
Data Deletion: Upon request and where legally permissible, we will delete your information.

To exercise your rights, email us at Admin@retrospectivewellnessgroup.com.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. Clinical records are retained by HIPAA and state regulations. Anonymized data may be kept indefinitely for quality improvement and research.

7. Minors and Consent

We do not knowingly collect data from minors under 18 without consent from a parent or guardian. If such information is collected in error, it will be deleted promptly upon discovery.

8. Updates to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Effective Date" and, if changes are significant, provide additional notice.

9. Contact Us

For questions, concerns, or to request more information, please contact:
Admin@retrospectivewellnessgroup.com

(833) 533-6400